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Additional Payment Options:
Customers can mail payment to: Rockwood Water People’s Utility District, 19601 NE Halsey Street, Portland, Oregon 97230
Customers can pay in person by cash, check, money order, VISA, MasterCard, American Express, Discover, or debit card. For your convenience, a payment drop box is located opposite our front entrance – check or money order payments only, please.
Customers can pay via phone on our automated phone line (888-504-0439) with VISA, MasterCard, American Express, Discover, or check, call 888-504-0439.
If you are in need of payment assistance for your bill, please reach out to us. The District offers qualifying low-income customers financial assistance with their water bills. Click here for more information.
Additional Payment & Billing Information:
START OR STOP AN EXISTING WATER SERVICE
To start or stop an existing water service, call the District office at 503-665-4179 or apply in person during business hours. Click on Customer Service for more information.
UPDATE CRYPTOSPORIDIUM DETECTED BY PORTLAND WATER BUREAU IN THE BULL RUN WATERSHED*
Detections from routine monitoring in the Bull Run. Customers do not need to take any additional precautions at this time.
In the 50 liters sampled each day from Feb. 26 to March 1, two Cryptosporidium oocyst was detected in the samples collected on Feb. 27. Cryptosporidium was not detected in the samples collected on Feb. 26 and Feb. 28 and March 1. Prior to these detections, Cryptosporidium was last detected from the Bull Run Watershed intake on Feb. 20, 2023.
Your best source for the latest information on Cryptosporidium detections is here: www.portlandoregon.gov/water/cryptoresults . Customers with further questions regarding water quality can call the Water Line at 503-823-7525.
*Water provided by Rockwood Water PUD (District) is usually from the Bull Run Watershed, purchased from the City of Portland. At times, usually in the summer, the District will augment that supply with groundwater from the District’s wells. The City of Portland also draws water from the Columbia Southshore Wellfield to augment the Bull Run supply during emergency situations or to meet high water demands during the summer months.