Payment Assistance

If you are unable to make your payment in full, please call our office prior to your bill due date to make payment arrangements and avoid late fees.

Rockwood Water’s financial assistance program for qualifying customers is a one-time crisis assistance payment of $132 or a bi-monthly discount of $22 on water bills for one year (six bills).  To find out if you meet our Customer Assistance Program income guidelines, contact Human Solutions, Inc. at 503-548-0217. Their offices are located at:

Rockwood Office:
124 NE 181st Ave.

Portland Office:
12350 SE Powell Blvd.

Assistance for City of Portland Sewer and Stormwater Customers
Need help paying the sewer and stormwater charges on your utility bill from the City of Portland? Portland Bureau of Environmental Services offers financial assistance to qualifying residential Rockwood Water customers who receive a sewer and stormwater bill from the City of Portland. Learn more and apply here.