For after-hour emergencies, such as a sudden change in pressure or a broken waterline, call 503-665-4179 and follow the instructions for service.
CRYPTOSPORIDIUM DETECTED IN THE BULL RUN WATERSHED
The District’s water is purchased from the City of Portland and is usually water from the Bull Run Watershed. At times, usually in the summer, we augment that supply with groundwater from the District’s wells. The City of Portland also draws water from the Columbia South Shore Well Field to augment the Bull Run supply during emergency situations or to meet high water demands during the summer months. On February 13, the Portland Water Bureau began delivering 100 percent groundwater from the Columbia South Shore Well Field in response to recent detections of Cryptosporidium in the Bull Run Watershed. At this time, there is no evidence of an increased public health risk as a result of recent detections of Cryptosporidium. Please click here to read Portland Water Bureau’s News Release issued today. Also, click here to view frequently asked questions and information about Cryptosporidium. We will update this information as it becomes available.
FLUSHING PROGRAM SET TO BEGINThe District’s annual Water Main Flushing Program will begin February 21 and run through May to remove sediment from water mains throughout the District. Click here for maps of the areas we are currently flushing.
START OR STOP AN EXISTING WATER SERVICE
To start or stop an existing water service, call the District office at (503) 665-4179 or apply in person during business hours. Click on Customer Service for more information.
WE ARE SEEKING MEMBERS FOR THE BUDGET COMMITTEE
We are seeking residents of the District to serve on our Budget Committee. Click here to download an application or you can pick one up our office, 19601 NE Halsey Street, Portland, Oregon. Applications must be received by 12:00 p.m. on Tuesday, March 14, 2017. To learn more about the District’s budget, visit our Finance page.
WHO DO I CALL TO START SEWER SERVICE OR IF I HAVE QUESTIONS ABOUT SEWER SERVICE?
Rockwood Water does not provide sewer services. To start sewer services, please contact your sewer provider:
- City of Fairview: 503-665-7929
- City of Gresham: 503-618-2373
- City of Portland: 503-823-7770
NEW BILLING OPTION
We are pleased to announce you can receive your bill via email. Click here for more details.
The District offers qualifying low-income customers financial assistance with their water bills. Click here for more information.
REGIONAL WATER PROVIDERS CONSORTIUM
By working collaboratively, the Consortium and its members achieve economies of scale implementing regional programs that save customers money. Read more…
PRIVATE WATER LINE INSURANCE
Some customers occasionally receive mailings for insurance. PLEASE NOTE:
- Customers are normally responsible for water line breaks and repairs on their side of meter.
- Companies offering insurance for private water line repairs are not affiliated with the District.
- Before purchasing, check to see if water lines are covered under your existing homeowners policy.