Customer Service

Rockwood Water is committed to providing quality customer service. If you have questions about your bill or service, please call the District office at (503) 665-4179 or email customerservice@rwpud.org. Our Customer Account Specialists are available from 8:00 a.m. to 5:00 p.m., Monday through Friday.

NEW BILLING OPTION
You can now receive your bill via email rather than through the U.S. Postal Service mail, if you so desire. There is no cost associated with this delivery option. To sign up, simply send us an email at customerservice@rwpud.org requesting emailed bills.